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Stop Avoiding Difficult Conversations (Do This Instead) - Jayson Gaddis - 544
In this episode, Jayson Gaddis addresses the common tendency to avoid difficult conversations and the detrimental effects this can have on relationships. He offers insights on the costs of inaction an...
Stop Avoiding Difficult Conversations (Do This Instead) - Jayson Gaddis - 544
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Interactive Transcript
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Hey, welcome back to another episode of the Relationship Coaching School podcast.
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I'm your host, Jason, and we're going to dive in to difficult conversations.
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I'm going to try to help you remember how to stop avoiding difficult conversations because
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they will destroy your relationship life if that's your approach.
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So all you conflict avoiders listen up.
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And this is what we got to help our clients with if we're a coach or therapist
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because people are understandably terrified to have difficult conversations.
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It's just, oh, there's a lot of reasons, right?
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So in this episode, we're going to talk briefly about the cost of not having
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difficult conversations.
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The benefits to having them and how to begin.
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That'll be what we cover, right?
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Okay.
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So let's look at the cost, right?
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Just think of someone right now that you're not having a conversation with.
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I guarantee you there's someone in your life who you could have a difficult conversation
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with and because you haven't been having it, it's like you're maybe avoiding it, right?
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Family member is an a common target and intimate partner is a common one or a coworker is
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another common one.
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So these are typically high stakes environments where it's most difficult for us to lean in
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and engage and take a risk.
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And notice your stories as to why you're avoiding this conversation.
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You likely have a past negative experience or you have a future fear assumption about
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what you think is going to happen.
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And often what we fear is it'll just make the whole thing worse, right?
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So why would I, why the hell Jason, when I bring that up, if it's going to make it worse?
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And making it worse is everything like it starts a bigger fight, we get into a fight.
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The truth comes out and it just turns to do a total disaster.
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They feel judged.
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We feel judged.
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We all feel a bunch of uncomfortable feelings that we don't want to feel.
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And ultimately the relationship ends.
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That's one of our worst fears of course is that, dude, bringing this up didn't help and
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the person actually doesn't want to ever talk to me again.
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So no thanks.
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I don't want that.
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So I will shut my mouth, minimize my pain and my irritation over here and just go along to get along.
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Of course, you can do that.
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But I think you're losing out tremendously on a massive learning opportunity.
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So frame this whole thing as, all right, I'm going to learn, learn about myself.
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I'm going to learn about the other person.
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I'm going to learn about conflict.
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I'll learn how to communicate better.
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I'll learn how to repair.
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I'm going to just learn.
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Then no matter how bad it goes, you still win.
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You still come out on top, meaning you just learned a lot about yourself and how this
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particular relationship works and like, whoa, okay.
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That's setting you up for success, all right?
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Even if it goes really poorly.
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Okay, some of the costs of not bringing this up, all right?
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I recently facilitated a high stakes business conflict resolution process with a person
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who was the business owner and a person who was the second in command.
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Well, it turns out they had 20 plus years of avoiding almost every single hard conversation
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in their relationship.
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So, what is the cost of doing that just avoiding like, and it's crazy that they can still
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sit in the same room and allow me to facilitate a conversation with them because there's so much
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damage from avoiding the conversation.
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Like what kind of damage Jason?
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Well, for example, one of the people, their kids, adult children, never want to speak to
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them again.
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How would that be for you parents out there?
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Your kids don't ever talk to you again.
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Oof, how about divorce?
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About separation?
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How about the health problems of late nights not sleeping because this is on your heart
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in mind?
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How about your lack of diet?
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Like you just don't feel like eating because you're so stressed out about this person?
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What is this cost physically and mentally on your health, right?
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And there's so many other costs that are downstream of avoiding conflict.
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One of the big ones, of course, is that we resent and resentment carries in our bodies
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and our minds as to me as like toxicity.
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It's just not good for us.
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It feels really bad to resent other people.
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And that's going on 24-7 in you, right?
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Because you're not willing to have this conversation.
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Your truth gets squelched.
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If you're a parent, you're modeling, stuffing your feelings, stuffing your truth.
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And this is how we do relationships as we don't speak up.
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We don't lean in.
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We avoid.
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And that's the 18-year teaching that goes in to children.
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If you continue doing that, right?
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There's being out of integrity with yourself and what's it like to just betray yourself
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and your integrity and your truth to keep the peace?
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What's that cost?
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Right?
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Energetically and just on you and your well-being.
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It's pretty high.
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And I've seen financial ruin.
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I've seen tens of millions and thousands of dollars of debt, all for on hundreds of thousands
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of dollars, when people don't speak up.
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Because they're, quote, too scared or it's too uncomfortable.
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And so the cost is very, very high.
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And so if you're a coach or therapist, you can help your clients get in touch with
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the cost of inaction.
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All right.
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And remember, I set it up in my book of, there's two shitty choices.
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Speak up.
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And the worst case scenario is the person doesn't want to talk to us ever again.
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Okay?
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And it's important to explore worst case scenarios.
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What's the worst thing that can happen if I speak up and lean into a hard, difficult
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conversation?
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They go away forever.
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That's a choice.
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Say, choice B is, I don't speak up.
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I get to keep the relationship, but I betrayed myself.
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Right?
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It's just that simple.
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Two shitty choices.
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It's a double bind in psychology, jargon.
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All right?
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And we have to point that out to people.
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Because that's the bind we get ourselves in when we're scared with other humans talking
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to them.
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Okay.
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Now that we've touched the cost, it's time to go, okay, well, I'm going to have the
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hard conversation and go for it because I don't want to deal with the cost.
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But people won't have this hard conversation unless they're in touch with the tremendous
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pain.
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They will keep avoiding because it's kind of working for them.
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Right?
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They're like, well, I still have a relationship with this person.
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And even I resent the hell out of them, I still get to work with them or see them every
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day.
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And I don't want to break things off and I don't want to turn into a big shit storm
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here.
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So I'm just going to stuff it.
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So people have all kinds of rationalizations, justifications about why they're not speaking
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up.
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So it's worthy to explore those.
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It's worthwhile.
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But let's say we are persons like, okay, fine.
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I'll have the hard conversation.
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Great.
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Let's come up with a plan.
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And for people that are bad communicators, this is part of the reason they haven't had
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the hard conversation in the first place because they don't know how.
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Because they've tried in the past and didn't go well.
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And usually people are like, well, I tried that for years.
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I tried and it's like, I doubt it.
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Usually it's like people try like one to three times and they get the message.
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Like the other person reacts, shuts down.
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It goes really poorly and they're like, oh, I'm never doing that again.
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That's what people tell themselves.
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I'm never doing that again.
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And they never do it again.
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And they live in resentment.
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So it hasn't gone well in the past is one of the reasons this is so scary.
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And they decided unconsciously.
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Usually they actually didn't make a actual decision.
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That was conscious.
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They just decided to not work on themselves and work on becoming a better communicator.
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We're working on the confidence it takes to communicate difficult things.
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They didn't do any of that.
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They avoided the whole mess.
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They just said, oh, well, I don't have to learn anything if I keep avoiding this hard conversation.
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I just, I can stay in ignorance and I don't have to apply myself at all.
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And is what people do, right?
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That sucks.
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So we have to point all this out to people and say, yep, okay, you're being kind of entitled here.
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You want the easy way out.
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You don't want to do the hard thing.
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Persons on board though, right?
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So they finally get a board.
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Okay, fine.
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I'll do it.
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We have to teach them how and we teach them how to communicate effectively.
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Listen differently.
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All the things that I teach in my book.
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How do we listen to someone until they feel understood?
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How do we speak in a way that a person can hear and digest,
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even though it will be potentially activating and triggering for them?
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How do we do that?
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So we are in the business of skill building if we're a therapist or coach,
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and we show people how this is how we role model.
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We demo people write things down.
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They take notes and they're like, okay, they rehearse it.
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You it's like you're in the gym doing practice reps and those are role plays.
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So that's one of the best ways to do this is role play it out.
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And then you give them feedback.
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But if you're happened to be a shitty communicator and you don't have hard conversations in your life,
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are you fit to guide them through hard conversation?
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If you're not doing it in your own life, no, that's no.
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So you as the practitioner need to go learn.
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And get better at this.
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Okay, and this has nothing to do with perfection.
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You perfectionistic people.
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That's such a dumb standard to have.
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You've got to have a realistic standard, which is I will probably fuck this up and make some mistakes.
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But I'm going to dammit.
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I'm going to keep trying until I get better at this.
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That's kind of the mindset you need.
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Okay, so you want to lean in, learn how and do it.
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And one of the things I teach is to lead with vulnerability.
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Hey person, I'm scared to bring this up.
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I'm just can we talk?
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I'm scared to bring this difficult subject up.
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Will you go there with me?
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I've been avoiding it.
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So you take responsibility for how you're scared.
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You've been avoiding and you're finally ready to talk about it.
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And then you can ask them, are you willing to hang in there and stay in the conversation with me and not leave?
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Will you do that?
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And again, we can always hire outside help if we just do not trust ourselves or the other person.
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We can hire a facilitator, which is often a therapist or coach type person.
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We're not hiring a mediator.
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Okay, mediators are someone else.
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That's not what we're talking about.
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A mediator doesn't teach you how to do it differently.
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There's no lufu going on.
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There's no validation.
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It's just what's your side of the story?
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Okay, what's your side of the story?
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That's not what we're doing.
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We need to actually be real here and be impacted by the other person, allow
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them to be impacted by us.
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We're in a relationship with them.
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This is not some person we're trying to get out of our life.
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You can just do that.
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You can just cut people out of your life.
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But this is a person you're probably going to stay in a relationship with at work or at home or in your family.
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So you want to like preserve what you can here in the most vulnerable, but
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confident way possible.
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And then we just lean in and have the conversation.
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And we can always lead with ownership.
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My part is, and I can imagine the impact on you was,
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or if we want to lead with listening first.
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What you don't want the person to do is feel ambushed by you.
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But some people will feel ambushed no matter what you do.
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So that's their problem.
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But you want to set them up for heads up.
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I want to talk about something difficult.
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Are you available?
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Can we do this next Tuesday at four?
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Yes, great.
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Do we need some third party to sit there with us?
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Because this could get heated.
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All those things.
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So when I facilitate hard conversations with couples or business owners,
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sometimes I'm really in there and sometimes I hang back.
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It depends on how bad they're screwing it up.
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Or how well they're doing.
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You have to make those calls, right?
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If you're a third person in those environments.
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And here's what waits on the other side.
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And then of course, so let's say the hard conversation happened.
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It didn't go well.
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The other skill you've got to develop is how to repair.
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Because it's so important if it goes off the rails, no big deal.
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It didn't go perfectly.
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You can repair that.
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You can say, oops, I screwed up there.
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I said something inflammatory.
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I can see that that hurt your feelings.
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Got it.
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Thank you for letting me know.
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It makes sense.
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You would be mad at me or hurt by that.
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So when we know how to repair,
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we have even more confidence going into a hard conversation.
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Because if it goes south, we can clean it up.
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Cool.
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So in the beginning, you might need a third party.
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Or you want to both be beginners at this and acknowledge that,
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gosh, we're not great at this.
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Should we get someone else to help us?
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Or can we follow a script?
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Can we follow the outline in Jason's book?
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Like, what do we need to do to be successful here and get through this?
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And you have to just decide, do I want to continue to betray myself?
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Or am I going to start leaning into my life?
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And we want to push our clients to actually choose consciously what they want to do?
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Now, I choose to not bring this up.
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I don't want to deal with the consequences.
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So that's fine.
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Actually, I can honor and respect that because you're out in the open about it.
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Okay.
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And as we get reps, what I notice happens to people is the heart eventually opens.
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The walls come down if done well.
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And many times, we get to the bottom of things and the heart opens.
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And there's hugging.
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There's like, oh, my God.
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I didn't see this was so possible.
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Wow.
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I'm so thank you so much for owning what you did to me.
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Or I feel so relieved now that we're reconnected again.
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There is unbelievable, incredible feelings that await some of the time on the other side
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of difficult conversations.
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But what's going to get you there is two willing people, right?
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Learning how, developing the curiosity and confidence, developing the skill to repair,
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choosing people in your life that will stay in the fire with you that won't just give you the
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finger and run away.
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You want people in your life, especially a partner, for example, you want
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you know, difficult conversations should just be like, oh, we as a couple know how to handle this.
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And we, it's hard, but we always stay in it and we get through it.
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That can be our commitment, right?
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Some of you find yourself with people who are not interested in this at all.
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And they're entitled.
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They're incredibly entitled and think it should just all magically disappear.
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Which is just such horseshit.
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But a lot of people find themselves in those kind of fairy tales.
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All right.
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Okay, those are thoughts.
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Obviously I dive deep into this in relationship mastery in my book.
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There's tons of places you can learn more.
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But I wanted to give you a just if this is really if nothing else, this is a reminder
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to stop avoiding difficult conversations because the cost to you and the other person is incredibly high.
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And you will create more harm than good, the longer you wait in my experience, right?
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Okay.
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Thanks.
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And take care.
Topics Covered
difficult conversations
relationship coaching
conflict avoidance
communication skills
cost of inaction
relationship health
vulnerability in communication
conflict resolution
personal growth
coaching strategies
emotional well-being
resilience in relationships
effective listening
self-awareness in relationships
overcoming fear of conflict